Recent Posts

Getting a Hold on Mold

3/26/2020 (Permalink)

Drywall covered with mold, air scrubber present in the room. Concept mold remediation Getting rid of mold in a home

Unlike other home maintenance issues, mold damage is not something you can afford to put off for a rainy day. Ignoring the problem won’t make it go away. In fact, it will get significantly worse. For the average professional mold removal job in Park Ridge, IL, you can spend anywhere from $500 to $6,000; however extensive mold damage can run into the tens of thousands of dollars for remediation. When it comes to eliminating mold, time is really of the essence. Delaying can make all the difference on the cost for cleanup.

Go With a Pro

Although you may be alerted to the presence of mold by seeing it on drywall or wood or by detecting a musty odor, your best move is to hire an independent professional inspector. A pro can take samples and properly determine the extent mold removal required. An inspector should do the following:

  • Have industry-specific credentials
  • Be independent of a mold remediation company
  • Provide a detailed, specific report based on lab and air samples
  • Be objective about findings and not try to promote a particular company or cleanup approach (e.g., black mold removal, professional vs. DIY mold cleanup)

Understand the Inspection Process

A mold investigator may charge from $200 to $600. The job can last from two to six hours, including the taking of air samples. Air samples can cost up to $150 per sample. They may be rolled into the investigator’s price, though, so you should ask about them upfront.
Your walls may be cut so that the investigator can determine how much mold there is. A good inspector will not only tell you what level of mold eradication is necessary but also the source of the issue so you can make repairs. If you need to hire mold cleanup experts, the job can take several days for simple cleaning and drying or up to several weeks if demolition and reconstruction is necessary.
The mold removal process doesn't have to be stressful. By knowing what to expect upfront, you can make educated decisions and enlist helpful professionals who can restore your home in no time.

The Problems Associated With Storm Damage

3/20/2020 (Permalink)

River Feale bursts its banks during post-storm flooding Storms bring with them a lot of groundwater from the sea, river flooding, rainfall, and other sources

The Problems Associated With Storm Damage

There is nothing that is more devastating to a homeowner than having to deal with storm damage. However, with calamities such as Hurricane Irma and Harvey following one another in quick succession, many people have to brace themselves to foot the cost of home restoration. Below is a list of the problems which usually follow storm damage, and how damage restoration experts handle them.

Flooding

Storms bring with them a lot of groundwater from the sea, river flooding, rainfall, and other sources. The flooding problem can become a life and death situation, especially in states that are near the coast. When flooding happens, you should quickly evacuate everyone from the affected areas and move them to safety. Flooding can only be mediated after the storm has passed. Flood pumps are normally used for the water restoration process. The experts will assess the water levels and determine which flood pumps are best for the home restoration.

River flooding

People that live near rivers need to understand that when it rains, river flooding can turn into a groundwater nightmare. The challenging thing about river flooding is that the water will be full of silt, dead organisms and other debris which makes the water category 2 or category 3. You should only allow experts to handle river flooding and the resulting damage. They know the home restoration processes which will remove any dangers connected to contaminated water restoration.

Storm damage

A storm will ruin any structure in its path. Storm damage affects all parts of the house from the roof to the basement. When storm damage has occurred, especially when flood water is involved, you should contact roof repair and restoration experts. They will help you come up with flood water restoration measures to address the problem. As long as a competent storm damage restoration company is working on your behalf, you can be assured that they will try their best to preserve the integrity of your house during home restoration.

Roof damages

Recent hurricanes have featured winds moving at speeds of more than 100mph. When these winds come into contact with structures like houses, they blow off the roofs instantly. These roof damages expose the interior of the house to ice damming and ice damage. If the roof damage or wind damage does not lead to the complete blowing off of the roof, minor issues such as roof leaks will result. The house will then be open to more hail damage and ice damage. Roof repair should be done as soon as damage occurs to protect your house interior from flood water and any further harm.

Frozen pipes

Temperatures can get extremely low after storms. When this happens, frozen pipes will result, and this could lead to bursting, and eventually flood water in the home. Storm restoration for issues caused by frozen pipes should, therefore, start with thawing the pipes to prevent further water flooding in the home. The experts know how to handle frozen pipes during the storm remediation.

Ice dams, ice damage, and hurricane damage

When the storms are blowing in, and the temperatures are low, the rain may fall as small pellets of ice known as hail damage. Sometimes these pellets will be as large as a golf ball. These cause a lot of hurricane damage to windows, roofs and other parts of the house. At times, when it snows, the ice damming will accumulate on the roof and gutters, leading to ice damage and ice dams in the long run. Roof repairs should concentrate on the removal of ice dams, prevent future ice damming and repair damages as part of storm restoration.

The process of storm restoration and storm remediation.

Storm restoration should be done by professionals. These are the only people who you can trust to assess the hurricane damage, roof leaks, river flooding, hail damage, and other catastrophes and come up with a workable plan for storm remediation. Before you consult a certain company for water restoration and flood restoration, you should understand the process which is normally followed:

  • Flood pumps will be brought in to remove water from groundwater.
  • Any roof leaks, roof damage, and wind damage will be resolved by roof repair.
  • All the structures ruined by hurricane damage, wind damage, ice dams, ice damage, and hail damage will be reconstructed. Flood pumps will ultimately be used to clear all the water.

The ultimate aim of groundwater, floodwater, ice damming, and storm remediation. is to take the house to the state it was in before any of the roof leaks, flooding and other wind damage.

Proper Preparation Can Help Prevent Winter Storm Damage

3/20/2020 (Permalink)

Snowstorm, snow-covered street and cars with a lonely pedestrian Snowstorm in Chicago, IL

Proper Preparation Can Help Prevent Winter Storm Damage

Before icy winds blow, commercial property owners in Chicago, IL can take steps to prepare for winter storms. Time spent winter-proofing structures can pay big dividends by saving money and time in repair and restoration costs, including for the two most common types of winter storm destruction: frozen pipes and roof damage.

An Ounce of Prevention

When summer ends and the days grow shorter, owners of business buildings should work with a checklist every year to best prepare their properties for the cold months ahead. A few steps taken in time can save many headaches later.

  1. Inspect the exterior. Have a professional check the roof, and repair all damages to rain spouts and drains. Clear the gutters to help prevent ice dams, which can damage property and eventually lead to mold growth.
  2. Take care of trees. Trim trees and bushes near the property to help prevent building damage from ice storms.
  3. Turn up the heat. Keep temperatures throughout commercial structures above 45 degrees Fahrenheit (7 degrees Celsius), even in empty or unused rooms, to prevent a pipe burst from causing damage.
  4. Keep it clear. Before properties need repairs after a wintry storm, put arrangements in place to keep access to business structures clear during snowy, icy weather. This includes arranging for snowplows.
  5. Plan for the worst. Preparing for winter storms is not a time for positive thinking or hoping for the best. Think of worst-case scenarios, including frozen pipes, pipe bursts, and roof damage, and write a contingency plan for each one. Inform all team members about the disaster plan.

Disasters Happen

Even with the best preparations for fierce winter storms, damage to commercial properties in Chicago, Illinois can occur. When it does, building owners should notify their insurance companies and also call in restoration specialists who can quickly assess the situation and begin repairs. The right professionals can make the damage seem to disappear. 

Why Professional Storm Damage Restoration is Critical

3/20/2020 (Permalink)

Air movers placed in a home, drying up affected area after storm damage. Concept of storm restoration Storm restoration in a home

Why Professional Storm Damage Restoration is Critical

When there has been a storm of any level, homeowners need to look at overcoming storm damage. The damage could be in the form of ice dams, frozen pipes, flooding, and much more. A homeowner can start on storm remediation. However, storm restoration should be handled by professionals.

There's often a lot that happens after a storm. There could be hurricane damage, hail damage, wind damage, roof damage, and other problems. There could also be river flooding and a lot of ground water.

If there is river flooding, it's important for a water restoration company to come out with a flood pump. It will ensure that the ground water doesn't have the opportunity to ruin too many things in the home. This is the problem that homeowners deal with if they don't ask for professional help with storm restoration. They don't have the flood pump and the means to deal with flood water from river flooding.


If hurricane damage, wind damage, hail damage, and other forms of storm damage are not caught early on, it can result in problems for the home. There might be flooding that isn't caught early enough. If homeowners don't use a flood pump, ground water could seep into the foundation, result in mold and mildew, and much more.

A home restoration company can come in to examine ice damage, hail damage, roof damage, wind damage, hurricane damage, and more. They can identify the cause of frozen pipes, the reason for ice damming, and more. If there is an ice dam, it should be addressed. If homeowners ignore an ice dam or don't see an ice dam, it could lead to big problems.

A company can also help with storm remediation. Many people forget about the concept of storm remediation. It's important to look at river flooding, ice damming, and other things to see how to get the problem under control. It will make it easier to work on storm restoration.


There's a lot going on after any kind of hurricane damage, ice damage, or hail damage. A home restoration company will work to improve the look of the home. It begins by cleaning up all of the mess, fixing a roof leak, making a needed roof repair, and clearing out an ice dam. If there is ice damming or frozen pipes, professionals will know what needs to be done.

In some instances, it's possible to make improvements to the home so that problems don't arise again. For example, re-routing pipes can prevent frozen pipes. A good roof repair can prevent a roof leak. It might also be possible to strengthen windows so they are less likely to break after hail damage.

All sorts of things can happen when there is a storm. However, home restoration companies are capable of dealing with water restoration and storm restoration. They know how to deal with flooding and significant amounts of flood water. They can use a flood pump as part of the water restoration process. They can also get started with storm remediation.

The sooner professionals are brought in to help with river flooding and home restoration as a whole, the easier it is for a home to look its best.


Some homeowners see calling in professionals as an expense. However, it's most often a way to save money when there is the need to fix flooding, ice damage, roof damage, and more. A roof leak can be difficult to fix. Calling in people who know how to handle a roof repair will make it easier for a problem to be handled correctly.

What looks like a little storm damage could be a lot more. If a DIY goes wrong, it costs more to fix the ice damage or anything else going on. Storm damage, whether it's in the form of roof damage, flood water, or something else has to be dealt with. A solid roof repair will prevent a roof leak down the road.

Homeowners need to be realistic about wind damage and what else can occur from storms. There might be the need to deal with ground water and other flood water in the neighborhood. Whatever is going on, it's best to let a professional storm damage restoration company deal with water restoration and other issues.

We are Cleaning Experts

3/17/2020 (Permalink)

hand on door handle Give us a call today!

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Park Ridge, N. Rosemont & S. Des Plaines- (847) 795-9200

Some Commercial Storm Damage May Be Tax Deductible

3/3/2020 (Permalink)

Abandoned buildings were flooded Flooded building caused by storm damage in Chicago, IL

Some Commercial Storm Damage May Be Tax-Deductible

Chicago, IL, has seen its share of storms. Ideally, all the storm damage would be covered by insurance, but in real life, circumstances can leave you with no coverage. Those situations include, but aren’t limited to

Lapse in coverage
Excluded type of damage
No insurance

Occasional Good Reasons for Not Having Insurance
Flood damage is specifically excluded from most commercial insurance policies. It’s usually better to get the added coverage available through the National Flood Insurance Program, but that can be expensive, so the premiums should be weighed against the potential of a flood and the possible losses.
In certain limited cases, having no commercial insurance may be advisable for smaller operations. For example, if a business consists of a sole proprietor who works from home, insurance for their business makes no sense.
A lapse in insurance can come from several sources. It’s not unusual to forget to send in a check – a situation often discovered at a bad moment indeed. However, a check really can, just like the old joke, get lost in the mail, also leading to a lapse. Hopefully, your insurance company will notify you if that happens.

Uninsured Damage to Businesses May Be Tax Deductible
If your business does have insurance, but you choose not to file a claim, that may complicate writing the damage off your taxes. For homeowner’s insurance, whether you can write off storm damage is quite complicated. However, business casualty losses are usually tax deductible.
To qualify, the damage must be from an identifiable event, such as severe thunderstorms, wildfires or floods. You need to save all your receipts and, if you have insurance, be able to show the loss wasn’t covered by the company.
One additional possible benefit is that major catastrophes may be declared a disaster by the federal government. In those cases, businesses may be allowed to write off the losses for the present tax year or the next – whichever is more advantageous for the company.
Once you have serious storm damage, call a professional restoration company to inspect and protect everything left. This should be done as soon as possible to avoid further loss.

Tips for Keeping Pets Safe During a Fire

2/28/2020 (Permalink)

Cute border collie puppy with an emergency kit An emergency kit should include first aid items for pets

Pets are important members of your family, and their well-being is just as important as the humans in your household. In the event of a fire emergency in your home in Rosemont, IL, you will want to make sure all pets are safely evacuated. Use these tips to help ensure pet safety during a fire.

Keep Important Documents Safe

As a part of pet preparation, all vital documents should be kept in a fireproof box. Essential items to keep in it include the following:

  • Pet ownership papers
  • Vaccination records
  • ID tags
  • Recent pictures of pets

It is important to keep these items safe in case your pets are separated from you during a fire emergency, as these things help with identification.

Create an Evacuation Plan

Just like you have an evacuation plan for the people in your home, one is needed for your pets as well. You should draw a diagram that outlines multiple escape routes and practice scenarios with your pets several times to understand what should be done in each situation. Go over these plans with all family members.

Put Together a Pet Emergency Kit

An emergency kit should include first aid items for pets and things like food, blankets, leashes, collars, water, food bowls and soap or disinfectant. You should have enough supplies to last a few days in case you cannot return to your home during fire damage evaluation. You will want to keep this kit by an exit point or even in your car. Make sure you rotate perishable items to ensure that there are no expired objects in your stock.

Secure Pets in an Escape Area

If you are not home during a fire emergency, pets need to be in an easily accessible area. Placing them in travel crates near entry points can be helpful if firefighters need to rescue them.
Pet safety during a fire is an essential task. To prepare for this type of emergency, keep a fireproof box with important documents in it, practice escape routes, have a pet emergency kit on hand and leave pets by an entry point when you are not at home.

Your Fix for a Leaky Toilet

2/19/2020 (Permalink)

Toilet leaking from the bottom Leaking toilet in a Park Ridge, IL home

Here Is Your Guide To Fixing a Leaky Toilet

A leaking toilet can be more than just an annoyance. If you notice water pooling around the base of your toilet, address the issue as soon as possible. Don't delay repairing the leak, as it could lead to structural damage in your Park Ridge, IL, home. Here is your guide to fixing a leaky toilet.

1. Finding the Leak
First, you need to locate the source of the leakage. Water often leaks from a faulty seal under the toilet. However, the spillage could also be from a supply tube, a shutoff valve or a damaged tank or bowl - especially if you have an old toilet. Clean up the pool of water and wait until a new one appears. If the toilet leaks from underneath, it's time to replace the wax gasket.

2. Replacing the Wax Gasket
Wax gaskets are crucial for creating a watertight seal between the toilet and flange. To begin the replacement process, use a wrench to disconnect the supply tube from the shutoff valve. Then remove the toilet's bolt caps and the hex nuts. Now you're ready to move the leaking toilet. Carefully lift the toilet by the bowl - never by the tank. Scrape the old gasket off with a putty knife, then center the new gasket on top of the flange. Next, connect the new supply tube and place the toilet back in its original position. Press down on the bowl to compress the gasket, tighten the bolts and press down on the bowl again. You're almost finished - connect the supply tube to the shutoff valve, open the valve and flush the toilet to ensure the leaks have stopped.

3. Addressing the Water Damage
After you've completed the toilet repair, check for water damage. It's best to call in specialists in water damage restoration who have advanced training and equipment to find and remedy any issues. Enlisting the help of experts can minimize the time and money you spend on the project.
It's important to fix a leaking toilet as soon as possible. By taking action as quickly as you can, you lessen the chance of severe water and structural damage to your home.

5 Tips To Avoid Small Business Claims From Water Damage

1/29/2020 (Permalink)

Pipe insulation Insulate those pipes

Five Quick Tips To Reduce the Chance of This Type of Damage

Having insurance is critical for most businesses, yet the ideal circumstance is that you never have to use it. The second most common business claim for damage is from frozen pipes and water damage, and an average claim is around $17,000.
Water damage can come from several common sources in Chicago,IL, such as severe storms, sewer backups and frozen pipes. There are a few types of damage that can occur as the result of water intrusion, including

  • Destroyed carpets
  • Wall, flooring and subflooring damage
  • Mold and fungus
  • Ruined inventory

With some simple maintenance of the building, the risk of business claims can be drastically lowered. Here’s five quick tips to reduce the chance of this type of damage.

Insulate Those Pipes

Most hardware stores have simple foam coverings that can easily be fitted around pipes. In all but the most extreme cases, this will make a major difference. For plumbing that is especially exposed, you may have to take further steps to avoid a pipe break.

Maintain and Trim Adjacent Trees

Not only do tree limbs threaten roofing, tree roots can really tear things up underground. If it’s getting close to plumbing, you should consider replacing the tree with something that has less aggressive roots. Ice can also fall from overhanging trees and severely damage the roof.

Keep the Temperature in a Safe Range

Saving utility costs shouldn’t come at the expense of broken pipes. In most locations, lowering the thermostat to around 50 degrees when unoccupied is enough to balance wasted energy against a flooded building.

Visible Moisture Damage Is an Instant Alarm

Fungus, visible moisture or ceiling tile discoloration means you have an issue. Get it inspected immediately to reduce further damage.

Know Where the Water Shutoff Is

You should know exactly where the water shutoff is. Make sure your employees know how to use it also.
If you have water damage in Chicago, IL, you need a professional restoration service to examine it and advise you regarding repairs. The sooner you call, the less time the water has to do its dirty work, and you can avoid a business claim.

3 Ways SERVPRO Can Help With the Claims Process

1/24/2020 (Permalink)

The back of a SERVPRO truck opened, loaded with many equipment. Commercial water restoration service in Rosemont, IL

Three Ways These Professionals Can Help With the Claims Process

When it comes to protecting your Rosemont, IL, business you want to know that the professionals you work with can help make the process easier if a disaster should strike. Fortunately, the crew of your local SERVPRO can not only take care of a variety of damage types but offer claim services as well. Here are three ways these professionals can help with the claims process.

1. They Act Quickly

When it comes to damage to your business a quick emergency response time can play a role in preventing additional loss. The faster the damage can be cleaned up and restored the less overall damage the structure may face. A quick response time may also be important for getting your business up and running again after a disaster, meaning fewer profit losses as well.

2. They Have an Electronic Inventory Service

After a flooding or fire, it can be important to document everything. This includes making lists of damaged items and areas, along with photographing everything. Once the claim services offered by SERVPRO professionals is an electronic inventory system which can be used to keep track of all these things.

3. They Help You Access Your Claims Information
Staying up to date on damages and restoration progress can help both you and your insurance agent know what's going on. The ability to track and access this information electronically can also help streamline this process. The electronic inventory system offered by your local service makes both things possible.
Not only does your local SERVPRO act quickly to help prevent further damage, but they also offer several claim services which may help as well. Their electronic inventory system keeps lists of damaged items as well as photographs of the affected area. These professionals can use this system to help you keep track of, and access, any information your insurance agent may need.